“We recently purchased a refrigerator, double wall oven and microwave from you and we couldn't be happier with the outcome. We spoke with Lori during our first visit to your showroom and, after explaining our problem (a built-in SubZero that wasn't working), she suggested replacing it with a KitchenAid model that would fit in the spot and look “built-in.” We also discussed with her replacing our oven and microwave, and what she suggested is what we bought! Everyone that we spoke with at your store was knowledgeable, helpful, and patient with our questions. It was reassuring to be speaking with someone who knew the products and knew what we needed.When it came time for measuring and installation, I knew that the job was being handled by professionals. We want to thank James, Warren and the others that did the installation. The custom panel work needed for the refrigerator makes the fridge look “built-in.” Thank you to everyone who helped us in the show room.”

–J. and L. Burger
 

“Thank you so very, very much for helping us with the purchase of our new GE fridge. As senior citizens, we remember the "old" days of family businesses. It used to be that merchants thought more of making their customers satisfied than turning a fast buck. Your willingness to lose a sale in an effort to save us a couple of thousand dollars was a throwback to those days! To top that off, once you realized that our health was involved, you went even further by advancing the time of delivery and then following up with a phone call to make sure it went smoothly. Some friends of ours, after asking where we bought the fridge, scoffed at our decision and asked why we didn't go to the Depot, Lowe's or Best Buy. We replied by asking them if they had ever had a problem with delivery. Invariably each had experienced such things as delays, attitude, damaged goods and broken promises. These are the kind of things we have always avoided by dealing with Oberg & Lindquist. Your delivery men today were fast, courteous, totally professional, worked clean and arrived early! In short, we are completely satisfied as we have been each time we have purchased an appliance from Oberg over a period of 40+ years!”

– M. and L. Hoffman
 

“We are so pleased that we made the decision to work with your company and your recommended contractors for our re-model. Their meticulous work, professionalism and timely work ethic created a comfortable environment. We never doubted that our kitchen would be completed by the established time. We can not thank James enough for all his help and patience. It was wonderful to work with such a professional and courteous person. He coordinated all of the contractors and made sure they were well informed. He constantly checked in with us and kept the work progressing on time. If we had any questions or concerns, he would address them immediately. We have received numerous compliments on the quality of our cabinetry from our friends and family. The quality craftsmanship is one of the best we have ever seen. Our kitchen truly exceeded our expectations and thanks to your staff our dream kitchen has become a reality.”

– A. Iorio
 

“There are very few things in life that we count on with certainty, but purchasing appliances from Oberg and Lindquist is one of them. I have had the pleasure to do business with this establishment for nearly twenty years. Each and every time, service and dependability have been paramount. The delivery men were very careful and worked efficiently removing the old, moving one previously purchased and delivering the appliances to my home on Friday. I simply cannot say enough good things about Oberg and Lindquist, therefore, please know how much I appreciate your dedication to the consumer. Only a fool would shop elsewhere!”

– D. Klein
 

“I would like to extend my appreciation to the men who delivered a refrigerator to my house on Thursday, July 29, 2008. The delivery was done in a timely, very courteous fashion and great care was taken so that nothing (including our senior cat) was in harms way or was in any way damaged. These gentlemen represent your company with dignity and painstaking care. They definitely add to the fine reputation your company upholds.”

– L. Simon
 

“This letter is to simply say – as one of your customer – that you truly “live up” to your slogan: “Service, Selection, Perfection.” Joe is an excellent salesman and most knowledgeable and kind. Steve and his two helpers who installed my air conditioner were prompt, professional and neat. I am so impressed that I had to drop you this “thank you” note for hiring quality people and for keeping your company’s name in such high esteem. You can be sure that any future needs that I may have for our home – will be purchased at O & L.”

– J. Lawsky
 

“On Monday morning at 8:00 I came into your store. I needed an air conditioner as soon as possible since I have my 94 year old dad living with me. They had my choice in stock and delivery would be Thursday. I heard Joe say “94 years old.” Joe came out and asked for my number where I could be reached – and with no promises – maybe someone could come out earlier. That very afternoon I received a call from Joe that someone would be there between 2:30-3. Two very nice young men arrived at exactly 3:00. Much to my surprise they came and immediately took out my broken unit…They acted quickly and efficiently and neatly – and voila I had my new air conditioner.
I cannot tell you how much I truly appreciate all the efforts made by your staff to recognize a serious situation of having an elderly person in this heat and no air conditioning. Your professionalism shone through from the front of your store to the back.”

– M. Lennox
 

“A recent O & L advertisement stated that your corporation's mission is customer service. Mission accomplished! Our beautiful new kitchen is testimony to the achievement of that goal. Over many years, we and our extended families have purchased numerous appliances from O & L; however, we were not aware of the corporation's ability to build furniture-quality cabinetry. When we visited the store to purchase some appliances, Stephen informed us of that capability. He put us in touch with James. They explained everything and “sold ” us. How fortunate we were. James listened to our needs and maintained close communication with us throughout the renovation. Stephen proved very knowledgeable about the features and benefits of the appliances we wanted. We were extremely happy with each contractor and worker. Each group was totally professional: competent, cost efficient, prompt, understanding, courteous – and clean! Because of their performance and the integrity of your corporation, we already have recommended O & L to other people considering remodeling their kitchens.”

– T. Mazzer
 

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